Frequently Asked Questions
Find answers to common questions about our professional hair care products.
Are Design Essentials products suitable for all hair types?
Yes, our collections are scientifically formulated to address the unique needs of various hair textures, including natural, relaxed, and color-treated hair.
Do your products contain sulfates or parabens?
Many of our collections are sulfate and paraben-free. Please check the specific product description or ingredient list for detailed information.
Are your products cruelty-free?
Design Essentials is committed to ethical beauty; we do not test our products on animals.
How can I determine which collection is right for my hair?
We recommend using our online Hair Quiz or consulting our 'Shop by Texture' guide to find the perfect regimen for your specific hair goals.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, orders are processed quickly. Please contact customer support within 1 hour of placement to request changes.
Where can I find professional-size products?
Professional sizes are available for licensed stylists through our Pro portal or authorized distributors.